Crisis Call Training for Emergency Communication Centers - FREE
Tue, Feb 25
|Jefferson County Sheriff Training Center
This program trains call-takers to recognize potential mental health-related calls regardless of whether they work for 911, 988, or warm lines.


Time & Location
Feb 25, 2025, 8:00 AM – 5:00 PM
Jefferson County Sheriff Training Center, 3500 Happy Hollow Ln, Fultondale, AL 35068, USA
About the Event
Register by emailing laura@al911board.com You must send an email to be enrolled in the course.
Cost: FREE 8 CEUs
Who should take this class? • 911 Police, Fire, and Medical Dispatchers • 988 Call Takers • Warm Line Personnel
This program trains call-takers to recognize potential mental health-related calls regardless of whether they work for 911, 988, or warm lines. The program will teach call-takers how to:
• Recognizing potential mental health-related calls
• Role of call-takers in a crisis response system